Snow Tubing FAQ

Yes, tickets must be purchased online prior to your visit. Reservations cannot be made via phone, Facebook, or email. Click here to book now. If you need to cancel or make changes to your reservation please call us at 231.944.2196.

No equipment is needed. We provide the tubes and fun is guaranteed!

Tubers must be at least 4 years of age but we do not have height restrictions. All tubers must be able to ride the tow line and tube down the hill by themselves. For safety, children are not permitted to ride on an adult’s lap. We do have a limited amount of double tubes available.

No. For safety reasons, we only allow one person per tube. We have a limited number of double tubes for those with small children, or we can link individual tubes together.

You know what they say about winter in Michigan: wait ten minutes and it might change! Dress accordingly for the weather. Although not required, we recommend tubers wear comfortable snow pants, boots, gloves/mittens, and goggles.

Wearing a helmet is highly recommended but not required. Due to COVID, we do not have helmets available to rent this season.

Yes, all tubers must have a signed waiver before tubing. All minors must have a parent or guardian sign for them. A link to the digital version of the waiver will be included in the confirmation email that is sent once your tickets have been purchased. Please ensure the digital waiver is complete for all participants, including all adult participants, prior to your arrival.

Click here for a printable version of our waiver.

Our handle tow rope system allows you to sit back and relax as you and your tube glide effortlessly back to the top of the hill.

While we love relying on the natural white stuff, sometimes it comes later than we want it to. We do have the ability to make our own snow and get the fun started sooner.

We have a 24-hour cancellation policy for tubing tickets. Cancellations must be made up to 24 hours before your reservation time in order to receive a full refund. Cancellations made within 24 hours of your reservation time and no-shows will not be refunded. If we’re unable to open due to weather or other uncontrollable circumstances, affected reservations will be notified via email and fully refunded.

No. We don’t allow sledding at any time on our hill or surrounding property. But if you like sledding, you’ll love tubing so book your tickets today!

At this time snow tubing is the only outdoor activity we offer at Timberlee Hills.

Yes, our lodge is located at the base of the tubing hill. After your hour’s up, kick back and relax inside with a bite to eat and a beverage of your choice.

We also have multiple fire pits available at the base of the tubing hill for warming between runs.

Yes. Our lodge and indoor restrooms are fully accessible.

Yes, we have a full-service kitchen and bar in our lodge. From pizza and nachos to hot chocolate and other adult beverages, we’ve got something for everyone to enjoy. View our menu here.

All orders can be made to go and we’ve added several outdoor seating options that can be used if indoor dining is restricted at the time of your visit.

We ask that no outside food is brought onsite, with the exception of desserts for parties.

Outside alcohol is not permitted onsite. Alcoholic beverages can be purchased at our full-service bar and can be consumed in our lodge or outside at the base of the tubing hill.

We do not accept table reservations. If you’re planning a birthday party or other small gathering, you’re welcome to come up to 30 minutes early to secure tables for your guests.

Due to COVID and capacity restrictions, we are not offering any group discounts at this time.

Yes! Call 231.944.2196 or email us at timberleehills@gmail.com to set up a group reservation outside of our normal operating hours.

We don’t offer onsite lodging, but we’re only 6 miles northwest of downtown Traverse City where many comfortable lodging options are available.